I’ll be contacting you about an issue. What information should I include in my email or voicemail?

Always include your order number, your name, and your phone number or other contact information.

Please let us know which event or venue you are referring to, as well!

Also, don’t forget to tell us about your issue or the problem you are experiencing.

And never tell us (or anyone) your credit card number or other personal financial information through a contact form or email.

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