I heard from someone that the event was going to be canceled, so I didn't go, but the event happened. Can I get a refund?
Unfortunately no. All e-ticket sales are final sales with no refunds or exchanges, as per the Terms of Service you agree to during checkout. We have set up our checkout so patrons have every opportunity possible to review and confirm their purchase before they finalize their purchase. For your convenience, you can read these terms here: https://etixnow.com/backstage/terms-of-use