I tried using my credit card to make a purchase, but there was an error message. I have funds available, so what is the issue?

First, double check that you have entered your Card Number, CVV (Card Security Code), and Expiry properly. Most 'declines' are a result of these common mistakes.

Very often, this issue also occurs when the address on your etixnow.com account information does not match the billing address (statement address) on file at your financial institution. Please ensure that the address you have entered is correct (including the postal code), and that the address on file at your financial institution is up to date.

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