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• I can’t see any QR code in my e-ticket email. Where is my code?
• My credit card payments are being declined and the system is asking me to confirm my address, but I think it is correct! Why isn't my payment successful?
• I can’t find/lost/accidentally deleted/did not receive my e-tickets in my email. What can I do?
• Do I need to print out my e-ticket?
• Can I sell my e-tickets to a third party?
• I purchased several e-tickets, and some of them are for my friends. Can I forward e-ticket emails to my friends?
• I saw an error message about an incorrect ZIP Code but I'm in Canada, so what does this mean?
• Can I get a refund on my tickets?
• What is the best way to contact you about a question or issue?
• I heard there is a pre-sale password. What is it?