I bought tickets for an event and I see that there is a VIP option available. Can I upgrade my tickets?

In almost all circumstances, no. e-ticket sales are final sales with no refunds or exchanges, as per the Terms of Service you agree to during checkout. We have set up our checkout so patrons have every opportunity possible to review and confirm their purchase before they finalize their purchase. For your convenience, you can read these terms here: https://etixnow.com/backstage/terms-of-use

There are some events where upgrades are available, but these will be noted on the event page with upgrade options clearly indicated. Upgrades are subject to additional service fees, in addition to the difference in price.

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