My prepaid card is not being accepted by your checkout system. Do you accept prepaid cards?

Our system should accept your prepaid card without any problems. If the card was recently purchased or activated, it may take up to 24 hours for the card to become usable. You should wait 24 hours or more after the registration of your prepaid card, and then try to make your purchase again.

Be sure to register a valid address with your prepaid card issuer, and provide that address to us when you are making your purchase.

If it's been longer than 24 hours since you've registered or activated your card, or if you continue to experience issues after the 24 hour period, please contact us about your issue and we'll do our best to help.
In rare circumstances, prepaid cards cannot be used to make online purchases in Canada. Please refer to the terms and conditions related to your prepaid card in order to confirm that it may be used for online purchases.

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